Help | lululemon AU

lululemon Help

Get started with popular topics

Shipping & Delivery

Shipping & Delivery

Where we ship and when to expect your gear

Track & Manage Orders

Track & Manage Orders

Track confirmed orders right from your account, or with our Order Tracker

Ordering & Payment

Ordering & Payment

Secure ordering, payment types, and promotions.

Gift Cards

How to purchase and use lululemon gift cards

Returns & Refunds

Returns & Refunds

Everything you need to know about returns, exchanges, and refunds.

Find a Store

Locate stores near you

Sizing Help

View our size charts to find the right fit

Hemming

We offer complimentary hemming on tops and pants at all of our stores— no tags or receipt required.

Product Care

Tips to get the longest life out of your garment

My Account

Information on creating an account and changing your password

Sweat Collective

Sweat Collective

You can now use your Sweat Collective discount online

Defence Force & Emergency Services

Defence Force & Emergency Services

This program is designed to acknowledge those in our community who work day in, day out to keep us safe and well.

Still need help? Contact Us

Our Guest Education Centre is happy to answer your questions

Live Chat

Operating Hours:

9am - 5pm Australia AEDT

Monday to Saturday

Phone Us

Operating Hours:

9am - 5pm Australia AEDT

Monday to Friday

1800 102 016

Email Us

Contact one of our Educators today