Contact Us
Guest Education Centre
Questions or concerns about our products? Have an order enquiry? The GEC is here to help.
Help Centre
General question about payment, shipping, returns or sizing?
Live Chat
Monday to Saturday: 9am-5pm AEST
WhatsApp Chat
Monday to Friday: 9am-5pm AEST
(WhatsApp messages sent after 5pm will be queued and responded to on the next business day.)
Email us
Our educators are currently responding to emails within approximately: 1-3 business days
Call us
Monday to Friday: 9am - 5pm AEST
If you're Deaf, hard of hearing or have a speech/communication difficulty, please call us with help from the National Relay Service.
Issue with an item?
Media inquiries: If you are a member of the press with an inquiry, please email media-au@lululemon.com. Please note, this email is for media inquiries only. Be sure to include your outlet, story angle, photo/video needs and a deadline to best position our team to help you out!
If you are not a member of the press/for all other inquiries, please contact the GEC.